Privacy Policy
Last Updated: April 30, 2025
Website: https://globussoft.com
At Globussoft Technology Pvt. Ltd., the privacy of our users, clients, and visitors is not just a policy—it is a foundational principle that governs every aspect of our operations. As a global IT company offering cutting-edge digital solutions, artificial intelligence services, SaaS platforms, and enterprise products, we are committed to ensuring that all personal data shared with us is handled with the highest standards of integrity, transparency, and accountability.
This Privacy Policy explains in detail how we collect, process, use, disclose, and protect the personal information of individuals who interact with our websites, applications, AI platforms, digital tools, and services. By accessing our platforms or engaging with any of our services, users agree to the terms outlined in this policy.
Scope of the Policy
This Privacy Policy applies exclusively to information collected through our online interfaces, including our corporate website at https://globussoft.com, subdomains, and any product-specific pages that link to this policy. It does not extend to offline data collection, third-party platforms, or any unrelated websites that may be linked through our services.
Consent
By using our digital services, users provide explicit consent to our collection and use of their information as described in this Privacy Policy. If you do not agree with the terms herein, we respectfully request that you discontinue use of our website or services. You may contact us for clarification before continuing.
Information We Collect
We collect information in multiple ways—both directly from users and automatically through technologies embedded within our digital properties. Direct information includes:
- Identifiable details such as name, company name, job title, email address, telephone number, and business location are collected when users register for an account, submit inquiries, subscribe to newsletters, or request product demos.
- Communication content such as emails, attachments, resumes (for recruitment purposes), customer support interactions, and project briefs submitted through our forms or AI service portals.
- We also collect automatically generated data through analytics tools, cookies, and tracking technologies, including:
- IP addresses, browser types, operating systems, device information, referring pages, pages visited, timestamps, session durations, and interaction behaviors.
- Performance and diagnostic data for our software products and AI tools, used for error resolution and enhancement.
This information helps us improve service delivery and personalize user experiences.
Use of Collected InformationThe information we collect is utilized to deliver and optimize our digital services in alignment with user expectations and legal obligations. Specifically, we use data to:
- Operate and manage our websites, software products, APIs, and AI-driven tools.
- Provide customer support and respond to user queries or complaints.
- Personalize user experience by understanding behavior patterns, geographic regions, and preferences.
- Develop, enhance, and test new features, software capabilities, or machine learning models.
- Communicate updates about our products, security notices, or promotional offerings.
- Fulfill legal and compliance obligations, such as contractual requirements, intellectual property protection, and data retention rules.
- Detect, investigate, and prevent security threats, fraud, abuse, and illegal activities.
We ensure that any use of personal information is done within the boundaries of purpose limitation, data minimization, and legal justification.
Cookies and Tracking Technologies
We employ cookies, web beacons, pixels, and other tracking technologies to enhance user experience and performance across our digital assets. Cookies store session data and preferences that allow the site to remember user behavior. Some cookies are essential to site functionality, while others are used for analytics or marketing optimization.
Users can modify or revoke their cookie preferences through browser settings. Disabling cookies may impact some website functionality.
Log Files
As part of standard web hosting practice, our servers automatically log basic user metadata including IP addresses, browser types, internet service providers (ISPs), date and time stamps, referring and exit pages, and clickstream data. These logs are not linked to personally identifiable information and are used solely for diagnostics, system security, and traffic analysis.
Advertising and Analytics Partners
Globussoft collaborates with third-party vendors for advertising and analytics services. These partners may use cookies and other technologies to collect information about your activities across the internet, including your interaction with our ads and content.
These technologies allow for measurement of ad performance, campaign reach, and interest-based advertising. However, Globussoft does not grant third-party access to sensitive or personally identifiable user data unless required by law or contract.
We do not control these external technologies. Users are encouraged to review the privacy policies of these vendors for detailed information and opt-out mechanisms.
Third-Party Services and External Links
Our services may link to external websites or utilize third-party tools such as payment processors, video hosting platforms, or cloud infrastructure providers. Globussoft is not responsible for the content or privacy practices of these third-party services. Users are advised to review the respective privacy policies before sharing any information on external platforms.
Data Sharing and Disclosure
We do not sell or rent personal information under any circumstances. However, we may share data with:
- Authorized vendors or subcontractors under contractual obligation for specific services like hosting, email delivery, or user analytics.
- Law enforcement or regulatory bodies, when legally compelled by subpoena, court order, or investigation.
- Acquirers in connection with corporate transactions such as mergers, acquisitions, or asset sales, with proper safeguards.
All third-party access is governed by non-disclosure agreements and limited strictly to the scope of the required service.
International Data Transfers
Given our global operations, personal data may be transferred to and processed in countries outside of the user’s location. In such cases, we implement adequate safeguards such as Standard Contractual Clauses (SCCs), data processing agreements, and secure transfer mechanisms in compliance with GDPR and other regulations.
Your Data Protection Rights (GDPR & CCPA)
Globussoft respects your rights under data protection laws, including GDPR (for EU users) and CCPA (for California residents). You are entitled to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal information (subject to legal exemptions).
- Object to or restrict certain processing activities.
- Request data portability to another service provider.
- Withdraw previously given consent, where applicable.
To exercise any of these rights, please contact us at [email protected]. We will respond within the legally mandated timeframe, typically within 30 days.
Children’s Privacy
Globussoft does not knowingly collect or solicit data from children under the age of 13. Our services are intended for use by adults or authorized business users. If we discover that a child has submitted personal information without parental consent, we will delete such data promptly.
Data Security and Retention
We apply rigorous technical and organizational safeguards to protect user data against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, access controls, vulnerability assessments, and internal audits.
Personal information is retained only as long as necessary for its intended purpose, or as required by applicable law, after which it is securely deleted or anonymized.
AI-Specific Data Handling
Given our involvement in AI development and deployment, Globussoft handles user interaction data with special care. Any data used for machine learning or model training is anonymized unless express permission is obtained. We follow responsible AI principles, including transparency, bias mitigation, and ethical data governance.
Changes to the Privacy Policy
We may update this Privacy Policy periodically to reflect changes in technology, regulatory requirements, or business practices. The revised version will be posted on this page with a new effective date. Continued use of our services constitutes acceptance of the revised terms.
Contact Us
If you have questions, requests, or concerns regarding our Privacy Policy or how we manage your data, please contact us through the following channels:
Email: [email protected]
Website: https://globussoft.com/contact-us/
Mailing Address :
- Bhilai: Globussoft Tower Behind Bank of Baroda, Hi-Tek Hospital Road, Smriti Nagar, Junwani, Bhilai, Dist, Durg, Chhattisgarh 490020
- Bengaluru: Globussoft Technology 1st floor, Uday Mansion, Koramangala Industrial Layout, Koramangala , Karnataka 560034